Hi
I'm having trouble trying to setup Outlook Anywhere so that my Outlook clients can be setup externally from my network. I am running a single Exchange 2013 server on a Windows domain. When i run the Outlook Connectivity Test i get the following results:
Testing Outlook connectivity.
The Outlook connectivity test failed.
Additional Details
Elapsed Time: 2094 ms.
Test Steps
Testing RPC over HTTP connectivity to server mail.domain.co.uk
RPC over HTTP connectivity failed.
Additional Details
Test Steps
Attempting to resolve the host name mail.domain.co.uk in DNS.
The host name resolved successfully.
Additional Details
IP addresses returned: myip
Elapsed Time: 58 ms.
Testing TCP port 443 on host mail.domain.co.uk to ensure it's listening and open.
The port was opened successfully.
Additional Details
Elapsed Time: 145 ms.
Testing the SSL certificate to make sure it's valid.
The certificate passed all validation requirements.
Additional Details
Elapsed Time: 325 ms.
Test Steps
The Microsoft Connectivity Analyzer is attempting to obtain the SSL certificate from remote server mail.domain.co.uk on port 443.
The Microsoft Connectivity Analyzer successfully obtained the remote SSL certificate.
Additional Details
Remote Certificate Subject: CN=mail.domain.co.uk, OU=COMODO SSL Unified Communications, OU=Domain Control Validated, Issuer: CN=COMODO RSA Domain Validation Secure Server CA, O=COMODO CA Limited, L=Salford, S=Greater Manchester, C=GB.
Elapsed Time: 285 ms.
Validating the certificate name.
The certificate name was validated successfully.
Additional Details
Host name mail.domain.co.uk was found in the Certificate Subject Common name.
Elapsed Time: 0 ms.
Certificate trust is being validated.
The certificate is trusted and all certificates are present in the chain.
Test Steps
The Microsoft Connectivity Analyzer is attempting to build certificate chains for certificate CN=mail.domain.co.uk, OU=COMODO SSL Unified Communications, OU=Domain Control Validated.
One or more certificate chains were constructed successfully.
Additional Details
A total of 2 chains were built. The highest quality chain ends in root certificate CN=COMODO RSA Certification Authority, O=COMODO CA Limited, L=Salford, S=Greater Manchester, C=GB.
Elapsed Time: 16 ms.
Analyzing the certificate chains for compatibility problems with versions of Windows.
Potential compatibility problems were identified with some versions of Windows.
Additional Details
The Microsoft Connectivity Analyzer can only validate the certificate chain using the Root Certificate Update functionality from Windows Update. Your certificate may not be trusted on Windows if the "Update Root Certificates" feature isn't enabled.
Elapsed Time: 2 ms.
Testing the certificate date to confirm the certificate is valid.
Date validation passed. The certificate hasn't expired.
Additional Details
The certificate is valid. NotBefore = 7/29/2015 12:00:00 AM, NotAfter = 7/28/2016 11:59:59 PM
Elapsed Time: 0 ms.
Checking the IIS configuration for client certificate authentication.
Client certificate authentication wasn't detected.
Additional Details
Accept/Require Client Certificates isn't configured.
Elapsed Time: 508 ms.
Testing HTTP Authentication Methods for URL https://mail.domain.co.uk/rpc/rpcproxy.dll?mail.domain.co.uk:6002.
The HTTP authentication methods are correct.
Additional Details
The Microsoft Connectivity Analyzer found all expected authentication methods and no disallowed methods. Methods found: Basic, Negotiate, NTLM
HTTP Response Headers:
request-id: fdab38a7-0e0c-4e3c-86e3-eb1c06ad4039
Set-Cookie: ClientId=NQSGRIJNIUODLHHWJDOXSW; expires=Wed, 11-Jan-2017 14:07:07 GMT; path=/; HttpOnly
Server: Microsoft-IIS/8.5
WWW-Authenticate: Negotiate,NTLM,Basic realm="mail.domain.co.uk"
X-Powered-By: ASP.NET
X-FEServer: ITGMAIL1
Date: Tue, 12 Jan 2016 14:07:07 GMT
Content-Length: 0
Elapsed Time: 419 ms.
Attempting to ping RPC proxy mail.domain.co.uk.
RPC Proxy can't be pinged.
Additional Details
An unexpected network-level exception was encountered. Exception details:
Message: The remote server returned an error: (404) Not Found.
Type: Microsoft.Exchange.Tools.ExRca.Extensions.MapiTransportException
Stack trace:
at Microsoft.Exchange.Tools.ExRca.Extensions.MapiRpcTestClient.PingProtocolProxy(String endpointIdentifier)
at Microsoft.Exchange.Tools.ExRca.Tests.MapiPingProxyTest.PerformTestReally()
Exception details:
Message: The remote server returned an error: (404) Not Found.
Type: System.Net.WebException
Stack trace:
at System.Net.HttpWebRequest.GetResponse()
at RpcPingLib.RpcPing.PingProxy(String internalServerFqdn, String endpoint)
at Microsoft.Exchange.Tools.ExRca.Extensions.MapiRpcTestClient.PingProtocolProxy(String endpointIdentifier)
Elapsed Time: 637 ms.
Would anyone be able to help me get to the bottom of this issue please?
Thanks