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I can't migrate mailbox from exchange to office 365.

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Hi

I am trying to migrate mailboxes on-premise to O365, however it does not apply since as a status in the execution of the migration task, it remains in synchronization throwing the following error.

Error: MigrationTransientException: MapiExceptionNoAccess: Unable to open message store. ‎(hr=0x80070005, ec=-2147024891)‎ Diagnostic context: Lid: 55847 EMSMDBPOOL.EcPoolSessionDoRpc called [length=184] Lid: 43559 EMSMDBPOOL.EcPoolSessionDoRpc returned [ec=0x0][length=216][latency=0] Lid: 23226 --- ROP Parse Start --- Lid: 27962 ROP: ropLogon [254] Lid: 17082 ROP Error: 0x80070005 Lid: 26937 Lid: 21921 StoreEc: 0x80070005 Lid: 27962 ROP: ropExtendedError [250] Lid: 1494 ---- Remote Context Beg ---- Lid: 45112 StoreEc: 0x80070005 Lid: 56872 dwParam: 0xFE Lid: 42712 StoreEc: 0x80070005 Lid: 10786 dwParam: 0x0 Msg: 15.00.1497.000:Dysis Lid: 1750 ---- Remote Context End ---- Lid: 26849 Lid: 21817 ROP Failure: 0x80070005 Lid: 26297 Lid: 16585 StoreEc: 0x80070005 Lid: 32441 Lid: 1706 StoreEc: 0x80070005 Lid: 24761 Lid: 20665 StoreEc: 0x80070005 Lid: 25785 Lid: 29881 StoreEc: 0x80070005 --> MapiExceptionNoAccess: Unable to open message store. ‎(hr=0x80070005, ec=-2147024891)‎ Diagnostic context: Lid: 55847 EMSMDBPOOL.EcPoolSessionDoRpc called [length=184] Lid: 43559 EMSMDBPOOL.EcPoolSessionDoRpc returned [ec=0x0][length=216][latency=0] Lid: 23226 --- ROP Parse Start --- Lid: 27962 ROP: ropLogon [254] Lid: 17082 ROP Error: 0x80070005 Lid: 26937 Lid: 21921 StoreEc: 0x80070005 Lid: 27962 ROP: ropExtendedError [250] Lid: 1494 ---- Remote Context Beg ---- Lid: 45112 StoreEc: 0x80070005 Lid: 56872 dwParam: 0xFE Lid: 42712 StoreEc: 0x80070005 Lid: 10786 dwParam: 0x0 Msg: 15.00.1497.000:Dysis Lid: 1750 ---- Remote Context End ---- Lid: 26849 Lid: 21817 ROP Failure: 0x80070005 Lid: 26297 Lid: 16585 StoreEc: 0x80070005 Lid: 32441 Lid: 1706 StoreEc: 0x80070005 Lid: 24761 Lid: 20665 StoreEc: 0x80070005 Lid: 25785 Lid: 29881 StoreEc: 0x80070005



Check the migration log, verifying all necessary permissions on the administrator account, any other suggestions? since checking on the internet I can not find any possible cause or solution to my problem.


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