We recently Migrated from a Server running Microsoft Server 2003 (Exchange 2003) to Microsoft Server 2012 (Exchange 2010). A week or two after the migration completed we started noticing that any new Active Directory additions or changes were not being reflected within the Global Address Book.
Example:
We added Lisa Smith a week ago to Active Directory and when we go into any version of Outlook to "TO:" we do not see Lisa in there under the Global Address Book. But if we select All Users, she is in there.
So far we have tried Going into Organization Configuration --> Offline Address Book --> and Added a New Default Offline Address List.
We have run the Manual Update and waited the 24 Hour window and seeing no change. Any recommendations on where we can start? We are not Advanced Exchange Users, please keep this in mind.