Hi,
I am currently migrating Exchange 2007 to 2013 but have run into a strange problem trying to connect from Outlook 2007 or 2010 (haven’t tried 2013). I have spent 3 days trying to solve this now and its driving me crazy now, any advice would be greatly appreciated.
Outlook autodiscover process finds the mailbox but then prompts for a login and then all logins fail even when the correct credientials are definitely being used and the account is not then being locked out. The GUID of the mailbox shown by Outlook is correct.
can connect to the mailbox fine using OWA.
This is the same for Mailboxes created on Exchange 2013 or migrated to it
I am currently just trying to test Outlook connectivity as I will be swiching all external DNS records to point to EX2013 next week so at the moment all external records point to 2007 whilst all internal DNS records point to 2013.
I am using a wildcard certificate and it has been installed on both servers.
One thing I have noticed is that the ‘Exchangeversion’ is the same on each server which seems like it must be a mistake.
Below is the output from get-outlookanywhere | fl
RunspaceId : 9cff00a7-eb02-4c88-b379-b351c6f8a3f2
ServerName : EX2007
SSLOffloading : True
ExternalHostname : webmail.domain.org.uk
InternalHostname : ex2013.domain.org.uk
ExternalClientAuthenticationMethod : Basic
InternalClientAuthenticationMethod : Ntlm
IISAuthenticationMethods : {Basic, Ntlm, Negotiate}
XropUrl :
ExternalClientsRequireSsl : True
InternalClientsRequireSsl : True
MetabasePath : IIS://ex2007.domain.org.uk/W3SVC/1/ROOT/Rpc
Path : C:\Windows\System32\RpcProxy
ExtendedProtectionTokenChecking : None
ExtendedProtectionFlags : {}
ExtendedProtectionSPNList : {}
AdminDisplayVersion : Version 8.3 (Build 83.6)
Server : EX2007
AdminDisplayName :
ExchangeVersion : 0.1 (8.0.535.0)
Name : Rpc (Default Web Site)
DistinguishedName : CN=Rpc (Default Web Site),CN=HTTP,CN=Protocols,CN=EX2007,CN=Servers,CN=Exchange
Administrative Group (FYDIBOHF23SPDLT),CN=Administrative
Groups,CN=domain,CN=Microsoft
Exchange,CN=Services,CN=Configuration,DC=domain,DC=org,DC=uk
Identity : EX2007\Rpc (Default Web Site)
Guid : d482b79a-9b23-4edd-92d7-8e500faea8fa
ObjectCategory : domain.org.uk/Configuration/Schema/ms-Exch-Rpc-Http-Virtual-Directory
ObjectClass : {top, msExchVirtualDirectory, msExchRpcHttpVirtualDirectory}
WhenChanged : 20/01/2015 17:02:08
WhenCreated : 01/05/2013 11:51:05
WhenChangedUTC : 20/01/2015 17:02:08
WhenCreatedUTC : 01/05/2013 10:51:05
OrganizationId :
OriginatingServer : DC2.domain.org.uk
IsValid : True
ObjectState : Changed
RunspaceId : 9cff00a7-eb02-4c88-b379-b351c6f8a3f2
ServerName : EX2013
SSLOffloading : True
ExternalHostname : webmail.domain.org.uk
InternalHostname : ex2013.domain.org.uk
ExternalClientAuthenticationMethod : Basic
InternalClientAuthenticationMethod : Ntlm
IISAuthenticationMethods : {Basic, Ntlm, Negotiate}
XropUrl :
ExternalClientsRequireSsl : True
InternalClientsRequireSsl : True
MetabasePath : IIS://ex2013.domain.org.uk/W3SVC/1/ROOT/Rpc
Path : C:\Program Files\Microsoft\Exchange Server\V15\FrontEnd\HttpProxy\rpc
ExtendedProtectionTokenChecking : None
ExtendedProtectionFlags : {}
ExtendedProtectionSPNList : {}
AdminDisplayVersion : Version 15.0 (Build 847.32)
Server : EX2013
AdminDisplayName :
ExchangeVersion : 0.20 (15.0.0.0)
Name : Rpc (Default Web Site)
DistinguishedName : CN=Rpc (Default Web Site),CN=HTTP,CN=Protocols,CN=EX2013,CN=Servers,CN=Exchange
Administrative Group (FYDIBOHF23SPDLT),CN=Administrative
Groups,CN=domain,CN=Microsoft
Exchange,CN=Services,CN=Configuration,DC=domain,DC=org,DC=uk
Identity : EX2013\Rpc (Default Web Site)
Guid : c6293197-0f44-4927-b37a-66bc38742502
ObjectCategory : domain.org.uk/Configuration/Schema/ms-Exch-Rpc-Http-Virtual-Directory
ObjectClass : {top, msExchVirtualDirectory, msExchRpcHttpVirtualDirectory}
WhenChanged : 20/01/2015 17:02:08
WhenCreated : 18/12/2014 13:27:50
WhenChangedUTC : 20/01/2015 17:02:08
WhenCreatedUTC : 18/12/2014 13:27:50
OrganizationId :
OriginatingServer : DC2.domain.org.uk
IsValid : True
ObjectState : Changed
And below is the result of get-outlookprovider | fl (Which also shows the wrong version)
RunspaceId : 3e64b3bb-31e8-48a1-946d-45df22a1d679
CertPrincipalName :
Server :
TTL : 1
OutlookProviderFlags : None
RequiredClientVersions :
AdminDisplayName :
ExchangeVersion : 0.1 (8.0.535.0)
Name : EXCH
DistinguishedName : CN=EXCH,CN=Outlook,CN=AutoDiscover,CN=Client Access,CN=DOMAIN,CN=Microsoft
Exchange,CN=Services,CN=Configuration,DC=domain,DC=org,DC=uk
Identity : EXCH
Guid : 27fbd0f4-7207-4abf-be6d-cd96b8b30a4f
ObjectCategory : domain.org.uk/Configuration/Schema/ms-Exch-Auto-Discover-Config
ObjectClass : {top, msExchAutoDiscoverConfig}
WhenChanged : 16/07/2010 17:29:11
WhenCreated : 10/07/2008 09:59:43
WhenChangedUTC : 16/07/2010 16:29:11
WhenCreatedUTC : 10/07/2008 08:59:43
OrganizationId :
OriginatingServer : DC2.domain.org.uk
IsValid : True
ObjectState : Unchanged
RunspaceId : 3e64b3bb-31e8-48a1-946d-45df22a1d679
CertPrincipalName : msstd:webmail.domain.org.uk
Server :
TTL : 1
OutlookProviderFlags : None
RequiredClientVersions :
AdminDisplayName :
ExchangeVersion : 0.1 (8.0.535.0)
Name : EXPR
DistinguishedName : CN=EXPR,CN=Outlook,CN=AutoDiscover,CN=Client Access,CN=DOMAIN,CN=Microsoft
Exchange,CN=Services,CN=Configuration,DC=domain,DC=org,DC=uk
Identity : EXPR
Guid : ce360167-4cb9-4743-9bb6-76638906ca2b
ObjectCategory : domain.org.uk/Configuration/Schema/ms-Exch-Auto-Discover-Config
ObjectClass : {top, msExchAutoDiscoverConfig}
WhenChanged : 21/01/2015 10:42:07
WhenCreated : 10/07/2008 09:59:43
WhenChangedUTC : 21/01/2015 10:42:07
WhenCreatedUTC : 10/07/2008 08:59:43
OrganizationId :
OriginatingServer : DC2.domain.org.uk
IsValid : True
ObjectState : Unchanged
RunspaceId : 3e64b3bb-31e8-48a1-946d-45df22a1d679
CertPrincipalName :
Server :
TTL : 1
OutlookProviderFlags : None
RequiredClientVersions :
AdminDisplayName :
ExchangeVersion : 0.1 (8.0.535.0)
Name : WEB
DistinguishedName : CN=WEB,CN=Outlook,CN=AutoDiscover,CN=Client Access,CN=DOMAIN,CN=Microsoft
Exchange,CN=Services,CN=Configuration,DC=domain,DC=org,DC=uk
Identity : WEB
Guid : 5a27fb7b-619c-4da4-9782-3b4bedf775f1
ObjectCategory : domain.org.uk/Configuration/Schema/ms-Exch-Auto-Discover-Config
ObjectClass : {top, msExchAutoDiscoverConfig}
WhenChanged : 16/07/2010 17:29:11
WhenCreated : 10/07/2008 09:59:43
WhenChangedUTC : 16/07/2010 16:29:11
WhenCreatedUTC : 10/07/2008 08:59:43
OrganizationId :
OriginatingServer : DC2.domain.org.uk
IsValid : True
ObjectState : Unchanged
And this is the output of get-exchangeserver
RunspaceId : 3e64b3bb-31e8-48a1-946d-45df22a1d679
Name : EX2007
DataPath : C:\Program Files\Microsoft\Exchange Server\Mailbox
Domain : domain.org.uk
Edition : Standard
ExchangeLegacyDN : /o=DOMAIN/ou=Exchange Administrative Group
(FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=EX2007
ExchangeLegacyServerRole : 0
Fqdn : EX2007.domain.org.uk
CustomerFeedbackEnabled :
InternetWebProxy :
IsHubTransportServer : True
IsClientAccessServer : True
IsExchange2007OrLater : True
IsEdgeServer : False
IsMailboxServer : True
IsE14OrLater : False
IsE15OrLater : False
IsProvisionedServer : False
IsUnifiedMessagingServer : False
IsFrontendTransportServer : False
NetworkAddress : {ncacn_vns_spp:EX2007, netbios:EX2007, ncacn_np:EX2007, ncacn_spx:EX2007,
ncacn_ip_tcp:EX2007.domain.org.uk, ncalrpc:EX2007}
OrganizationalUnit : domain.org.uk/EX2007
AdminDisplayVersion : Version 8.3 (Build 83.6)
Site : domain.org.uk/Configuration/Sites/Default-First-Site-Name
ServerRole : Mailbox, ClientAccess, HubTransport
ErrorReportingEnabled :
StaticDomainControllers : {}
StaticGlobalCatalogs : {}
StaticConfigDomainController :
StaticExcludedDomainControllers : {}
MonitoringGroup :
WorkloadManagementPolicy :
CurrentDomainControllers : {}
CurrentGlobalCatalogs : {}
CurrentConfigDomainController :
ProductID : 90559-047-0000007-05612
IsExchangeTrialEdition : False
IsExpiredExchangeTrialEdition : False
MailboxProvisioningAttributes :
RemainingTrialPeriod : 00:00:00
Identity : EX2007
IsValid : True
ExchangeVersion : 0.1 (8.0.535.0)
DistinguishedName : CN=EX2007,CN=Servers,CN=Exchange Administrative Group
(FYDIBOHF23SPDLT),CN=Administrative Groups,CN=DOMAIN,CN=Microsoft
Exchange,CN=Services,CN=Configuration,DC=domain,DC=org,DC=uk
Guid : f2d1cf56-93c8-4afb-83fa-2149dfe4f30f
ObjectCategory : domain.org.uk/Configuration/Schema/ms-Exch-Exchange-Server
ObjectClass : {top, server, msExchExchangeServer}
WhenChanged : 05/12/2014 20:05:14
WhenCreated : 10/07/2008 09:53:59
WhenChangedUTC : 05/12/2014 20:05:14
WhenCreatedUTC : 10/07/2008 08:53:59
OrganizationId :
OriginatingServer : DC2.domain.org.uk
ObjectState : Unchanged
RunspaceId : 3e64b3bb-31e8-48a1-946d-45df22a1d679
Name : EX2013
DataPath : C:\Program Files\Microsoft\Exchange Server\V15\Mailbox
Domain : domain.org.uk
Edition : Enterprise
ExchangeLegacyDN : /o=DOMAIN/ou=Exchange Administrative Group
(FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=EX2013
ExchangeLegacyServerRole : 0
Fqdn : EX2013.domain.org.uk
CustomerFeedbackEnabled : True
InternetWebProxy :
IsHubTransportServer : True
IsClientAccessServer : True
IsExchange2007OrLater : True
IsEdgeServer : False
IsMailboxServer : True
IsE14OrLater : True
IsE15OrLater : True
IsProvisionedServer : False
IsUnifiedMessagingServer : True
IsFrontendTransportServer : True
NetworkAddress : {ncacn_vns_spp:EX2013, netbios:EX2013, ncacn_np:EX2013, ncacn_spx:EX2013,
ncacn_ip_tcp:EX2013.domain.org.uk, ncalrpc:EX2013}
OrganizationalUnit : domain.org.uk/EX2013
AdminDisplayVersion : Version 15.0 (Build 847.32)
Site : domain.org.uk/Configuration/Sites/Default-First-Site-Name
ServerRole : Mailbox, ClientAccess
ErrorReportingEnabled :
StaticDomainControllers : {}
StaticGlobalCatalogs : {}
StaticConfigDomainController :
StaticExcludedDomainControllers : {}
MonitoringGroup :
WorkloadManagementPolicy : DefaultWorkloadManagementPolicy_15.0.825.0
CurrentDomainControllers : {}
CurrentGlobalCatalogs : {}
CurrentConfigDomainController :
ProductID : 02064-004-0073083-02862
IsExchangeTrialEdition : False
IsExpiredExchangeTrialEdition : False
MailboxProvisioningAttributes :
RemainingTrialPeriod : 00:00:00
Identity : EX2013
IsValid : True
ExchangeVersion : 0.1 (8.0.535.0)
DistinguishedName : CN=EX2013,CN=Servers,CN=Exchange Administrative Group
(FYDIBOHF23SPDLT),CN=Administrative Groups,CN=DOMAIN,CN=Microsoft
Exchange,CN=Services,CN=Configuration,DC=domain,DC=org,DC=uk
Guid : 0acae8de-041c-4a31-8ea8-0b690fdb5e6c
ObjectCategory : domain.org.uk/Configuration/Schema/ms-Exch-Exchange-Server
ObjectClass : {top, server, msExchExchangeServer}
WhenChanged : 07/01/2015 11:39:59
WhenCreated : 18/12/2014 13:10:28
WhenChangedUTC : 07/01/2015 11:39:59
WhenCreatedUTC : 18/12/2014 13:10:28
OrganizationId :
OriginatingServer : DC2.domain.org.uk
ObjectState : Unchanged
So any ideas?