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Unable to receive and send email from mobile device

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Hi,

I just setup an Exchange 2013 server and am experiencing the following issue. I am able to access OWA without any issue. From OWA I am able to send and receive emails. I was able to setup my exchange account on my iphone without any issue but the messages in my inbox are not downloading to my phone and when I try to send an email from my phone, I get an error  message starting "cannot send mail, the message was rejected by the server."

I verified external URL. I ran the Get-ActiveSyncVirtualDirectory commend and was only given the internalUrl. I tried to create a new external virtual directory but was informed that the directory already existed. I tried to set the directory using power shell but got an error that the object 'servername\Microsoft-Server-ActiveSync' could not be found.

I will appreciate any help you can provide.

Everything else works except for ActiveSync.

Thanks,

Emmett

 


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