I'm hoping to be able to use the PST Capture tool to import users archive pst files to their Online Archive in Office 365.
I've downloaded and installed the software. Went into Settings and attempted to enter the default admin account for this customer in 'Online Connection Settings' and get this error;
Cannot connect to useradmin@company.onmicrosoft.com
inbox on server outlook.office365.com. Error is When making a request as an
account that does not have a mailbox, you must specify the mailbox primary SMTP
address for any distinguished folder Ids.
I've read all the available documentation and it doesn't say the account for Exchange Online needs to have a mailbox, only that it needs to be assigned the Organization Management role, which it is.
I would prefer not to have to assign a licence to this account to create a mailbox. I would also prefer not to make a normal user an Admin.
So is it possible to use this default account without a mailbox?
ie how do I 'specify the mailbox primary SMTP address for any distinguished folder Ids'?
Thanks.